We had the pleasure to find out that Poducha is soft and safe. The training course designed is adjusted to the needs of our developing organization. The way the Poducha team work ensured that we received training tailored to or requirements. They are attentive to the customer’s needs, creative and flexible.

Łukasz Popiel
Project Management Department Manager










The Poducha e-learning platform was used in the area of training for Carrefour employees and Call Center consultants handling Carrefour Mova.

The course offered via the Poducha.com platform enabled efficient and effective training of 900 employees in record time of 2.5 weeks in 325 stores all over Poland. It contributed to the successful offer launch.

I would like to stress that good knowledge of the product among checkout assistants and Contact Center consultants was the key element of direct communication of benefits Carrefour Mova telephony brings. The impression the customer has while buying and talking to a consultant is the most important moment of customer interaction, when satisfaction with the service is built.

I am glad that the Poducha.com e-learning platform increased the effectiveness of the project.

Tomasz Gniewek
President of the Management Board


 

We chose to use Poducha for Global Contact Center mainly because of its competitive price as compared to traditional training methods as well as high effectiveness Poducha guaranteed. The training was provided for our fifteen consultants who became acquainted with the training material and passed the tests at their convenience within one day. The training enabled the GCC employees to quickly and effectively familiarize themselves with the offer they were to support. Furthermore, they used the training while handling their customers. We became convinced that the new methods of learning via the Internet offer new possibilities and not only time saving, but other savings as well.

Dariusz Jedliński
President of the Management Board
(c) Poducha 2008, Evergo Sp. z o.o. wersja polska